minor✓ Resolved

SMS Delivery Delays from Twilio to Tigo Honduras

Twilio•2026-09-08 07:36 UTC

Status

resolved

Duration

42m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-08 08:18 UTC

This incident has been resolved.

resolved2026-09-08 08:18 UTC

The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.

monitoring2026-09-08 08:17 UTC

We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-09-08 08:17 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-09-08 07:36 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

8d4c1cf3-9db4-4b98-912e-dcde978cc96a

External ID

nm1ys5ph45pr

🕐 Started

2026-09-08 07:36 UTC

🔄 Last Updated

2026-09-08 08:18 UTC

✓ Resolved

2026-09-08 08:18 UTC

MINOR

Impact Level

42m

Total Duration

Status Updates

Affected Components

SMS, Latin America

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