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major✓ Resolved
Connection failures for organizations restricting GitHub access by IP address
Status
resolved
Duration
18h 7m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified an issue affecting organizations that restrict GitHub access by source IP address. A recent infrastructure change altered the IP addresses Anthropic uses for outbound connections to GitHub, which may cause Claude Code remote sessions, GitHub Enterprise plugin syncing, and Claude Security to fail. We are reverting the change to restore the previous IP ranges; no allowlist changes will be needed on your side. We will post an update once the fix is deployed.
📊 TECHNICAL DETAILS
Internal ID
8cd08fac-36b8-4f02-b1ed-9707e457edc6
External ID
snxm62gpxfc9
🕐 First reported
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
18h 7m
Total Duration
2
Status Updates
Affected Components
claude.aiClaude Code
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