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critical✓ Resolved

Device Trust Authentication Service Experiencing Timeout Errors

1PasswordThu, Jun 11, 2026, 09:49 PM
Status
resolved
Duration
1d 1h
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 12, 2026, 11:20 PM
This incident has been resolved.
monitoringThu, Jun 11, 2026, 10:47 PM
Our teams have identified a cause of the issues affecting the Device Trust Authentication Service and have taken steps to provide relief. We are seeing improved service performance and are continuing to monitor the situation closely to ensure stability. We will provide further updates as needed.
investigatingThu, Jun 11, 2026, 10:32 PM
Authentication services have recovered, and our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.
investigatingThu, Jun 11, 2026, 10:17 PM
Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Customers may experience authentication failures, timeouts, or 503 errors when attempting to authenticate with Device Trust. At this time, there is no significant change in impact or scope to report. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.
investigatingThu, Jun 11, 2026, 10:02 PM
Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service.
investigatingThu, Jun 11, 2026, 09:49 PM
We are currently investigating an issue affecting the Device Trust Authentication Service. Customers may experience timeouts or receive 503 responses when attempting to authenticate with Device Trust. Our team is actively working to identify the cause and restore normal service as quickly as possible.

📊 TECHNICAL DETAILS

Internal ID
8c007cb2-7a44-438a-b8e1-9b7dbdacd6c1
External ID
pfr2v2vwlbvy
🕐 Started
Thu, Jun 11, 2026, 09:49 PM
🔄 Last Updated
Fri, Jun 12, 2026, 11:20 PM
✓ Resolved
Fri, Jun 12, 2026, 11:20 PM
CRITICAL
Impact Level
1d 1h
Total Duration
5
Status Updates
Affected Components
Device Trust Authentication Service
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