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minor✓ Resolved

SMS Delivery Failures to Tigo in Bolivia (Plurinational State of) & Cambodia

Twilio•Sat, Jan 31, 2026, 02:51 AM
Status
resolved
Duration
2d 4h
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Feb 2, 2026, 07:40 AM
This incident has been resolved.
monitoringMon, Feb 2, 2026, 06:47 AM
We are observing recovery in SMS delivery failures to Tigo in Bolivia (Plurinational State of). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, Feb 1, 2026, 09:32 AM
We continue to experience SMS delivery failures to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 05:42 PM
We continue to experience SMS delivery failures to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 09:45 AM
We continuing to experience SMS delivery failures to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 05:47 AM
We continuing to experience SMS delivery failures to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 03:50 AM
We continuing to experience SMS delivery failures to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 02:51 AM
We are experiencing SMS delivery failures to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8bf2b932-cdc7-478b-a3bb-2892fa34a4c5
External ID
4b76s49g6vmb
🕐 Started
Sat, Jan 31, 2026, 02:51 AM
🔄 Last Updated
Mon, Feb 2, 2026, 07:40 AM
✓ Resolved
Mon, Feb 2, 2026, 07:40 AM
MINOR
Impact Level
2d 4h
Total Duration
7
Status Updates
Affected Components
SMS, Latin America
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