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minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay

Twilio•Fri, Jun 12, 2026, 05:00 AM
Status
resolved
Duration
14h 14m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 12, 2026, 07:15 PM
This incident has been resolved.
monitoringFri, Jun 12, 2026, 02:52 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 12, 2026, 10:48 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Jun 12, 2026, 08:43 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 12, 2026, 07:20 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 06:00 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 05:00 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8afbb513-db84-4859-a4bb-823489b6922e
External ID
7263660vf6j4
🕐 Started
Fri, Jun 12, 2026, 05:00 AM
🔄 Last Updated
Fri, Jun 12, 2026, 07:15 PM
✓ Resolved
Fri, Jun 12, 2026, 07:15 PM
MINOR
Impact Level
14h 14m
Total Duration
6
Status Updates
Affected Components
SMS, Latin America
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