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minor✓ Resolved

SMS Delivery Delays to Vivo Network in Brazil

Twilio•
Status
resolved
Duration
13h 55m
Updates
6
Coverage
1 article

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INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We are observing recovery in SMS delivery delays when sending messages to Vivo network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We continue to experience SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
We continue to experience SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
We continue to experience SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
We continue to experience SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are experiencing SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8ae7bfd3-b366-4800-a3b4-f80bc7b6130d
External ID
qsrq2m2whlh5
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
13h 55m
Total Duration
6
Status Updates
Affected Components
SMS, Latin America
✍️
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