minor✓ Resolved

PayPal Billing Issues

Cloudflare•2026-05-16 17:54 UTC

Status

resolved

Duration

3d 20h

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-05-20 14:20 UTC

This incident has been resolved.

monitoring2026-05-16 22:43 UTC

A fix has been implemented and we are currently monitoring the results.

identified2026-05-16 19:13 UTC

The cause of this issue has been identified and a fix is being implemented.

investigating2026-05-16 17:54 UTC

Cloudflare is aware of and investigating issues paying for products with PayPal. Customers may experience an error when attempting to purchase or renew a product using PayPal. We are working to mitigate this problem. More updates to follow shortly.

📊 TECHNICAL DETAILS

Internal ID

8a66bb0c-7d3f-4b8d-8a36-4815c5b96b0d

External ID

cq57w8rm55z6

🕐 First reported

2026-05-16 17:54 UTC

🔄 Last Updated

2026-05-20 14:20 UTC

✓ Resolved

2026-05-20 14:20 UTC

MINOR

Impact Level

3d 20h

Total Duration

Status Updates

Affected Components

Billing

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