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major✓ Resolved

Amplitude web application not loading

Amplitude•Thu, Apr 23, 2026, 07:56 PM
Status
resolved
Duration
39 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 23, 2026, 08:35 PM
This incident has been resolved.
monitoringThu, Apr 23, 2026, 08:02 PM
We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.
investigatingThu, Apr 23, 2026, 07:56 PM
Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause. Amplitude in EU is working as expected. a) Our ingestion systems were working as expected and we were not losing any data. b) Impacted customers might experience errors when loading Amplitude web pages.

📊 TECHNICAL DETAILS

Internal ID
89ee4a0e-883e-4a86-bbe2-3d31dfaee1c4
External ID
80xxgtxyc2vj
🕐 Started
Thu, Apr 23, 2026, 07:56 PM
🔄 Last Updated
Thu, Apr 23, 2026, 08:35 PM
✓ Resolved
Thu, Apr 23, 2026, 08:35 PM
MAJOR
Impact Level
39 minutes
Total Duration
2
Status Updates
Affected Components
Web ApplicationWeb ApplicationWeb ApplicationWeb ApplicationGuides & SurveysMCP
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