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minor✓ Resolved

Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.

Zoom•Tue, Jun 23, 2026, 06:57 AM
Status
resolved
Duration
8h 52m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 23, 2026, 03:50 PM
This incident has been resolved.
monitoringTue, Jun 23, 2026, 07:43 AM
The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
monitoringTue, Jun 23, 2026, 07:10 AM
The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedTue, Jun 23, 2026, 07:00 AM
We have successfully identified the root cause affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingTue, Jun 23, 2026, 06:57 AM
We are currently investigating a service degradation affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in US. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
89d3f1ee-046b-4b21-ba1b-77249fe5b13d
External ID
lqgrnr6k9jld
🕐 Started
Tue, Jun 23, 2026, 06:57 AM
🔄 Last Updated
Tue, Jun 23, 2026, 03:50 PM
✓ Resolved
Tue, Jun 23, 2026, 03:50 PM
MINOR
Impact Level
8h 52m
Total Duration
4
Status Updates
Affected Components
Zoom Contact CenterScheduling Displays
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