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none✓ Resolved

Our Engineers Are Investigating an Issue Missing Recommendations Banner in Console

Twilio•Wed, Jan 21, 2026, 04:52 PM
Status
resolved
Duration
1d 14h
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 23, 2026, 06:57 AM
This incident has been resolved.
monitoringWed, Jan 21, 2026, 04:52 PM
Our engineers are investigating an issue where the Recommendations banner was not visible in Messaging Insights within the Twilio Console. We will follow up and provide customer impact details within 2 hours.

📊 TECHNICAL DETAILS

Internal ID
894009f5-539d-43fa-aee3-369bb1d31e97
External ID
htz5y27bclm0
🕐 Started
Wed, Jan 21, 2026, 04:52 PM
🔄 Last Updated
Fri, Jan 23, 2026, 06:57 AM
✓ Resolved
Fri, Jan 23, 2026, 06:57 AM
NONE
Impact Level
1d 14h
Total Duration
1
Status Updates
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