none✓ Resolved

Our Engineers Are Investigating an Issue Missing Recommendations Banner in Console

Twilio•2026-01-21 16:52 UTC

Status

resolved

Duration

1d 14h

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-01-23 06:57 UTC

This incident has been resolved.

monitoring2026-01-21 16:52 UTC

Our engineers are investigating an issue where the Recommendations banner was not visible in Messaging Insights within the Twilio Console. We will follow up and provide customer impact details within 2 hours.

📊 TECHNICAL DETAILS

Internal ID

894009f5-539d-43fa-aee3-369bb1d31e97

External ID

htz5y27bclm0

🕐 First reported

2026-01-21 16:52 UTC

🔄 Last Updated

2026-01-23 06:57 UTC

✓ Resolved

2026-01-23 06:57 UTC

NONE

Impact Level

1d 14h

Total Duration

Status Updates

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