minor✓ Resolved

Delays with Inbound and Outbound Message Delivery for RCS and WhatsApp

Twilio•2026-07-31 15:35 UTC

Status

resolved

Duration

1h 39m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-07-31 17:15 UTC

This incident has been resolved.

monitoring2026-07-31 16:44 UTC

We are observing recovery in delays with inbound and outbound message delivery for RCS and WhatsApp. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

investigating2026-07-31 16:35 UTC

We are still seeing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-07-31 15:35 UTC

We are currently experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

8906e735-569a-4bb1-b5d1-3891151b88ad

External ID

3n1zx76hv9hv

🕐 Started

2026-07-31 15:35 UTC

🔄 Last Updated

2026-07-31 17:15 UTC

✓ Resolved

2026-07-31 17:15 UTC

MINOR

Impact Level

1h 39m

Total Duration

Status Updates

Affected Components

WhatsApp MessagingRCS Messaging

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