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minor✓ Resolved

Delays with Inbound and Outbound Message Delivery for RCS and WhatsApp

Twilio•Fri, Jul 31, 2026, 03:35 PM
Status
resolved
Duration
1h 39m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 31, 2026, 05:15 PM
This incident has been resolved.
monitoringFri, Jul 31, 2026, 04:44 PM
We are observing recovery in delays with inbound and outbound message delivery for RCS and WhatsApp. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
investigatingFri, Jul 31, 2026, 04:35 PM
We are still seeing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jul 31, 2026, 03:35 PM
We are currently experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8906e735-569a-4bb1-b5d1-3891151b88ad
External ID
3n1zx76hv9hv
🕐 Started
Fri, Jul 31, 2026, 03:35 PM
🔄 Last Updated
Fri, Jul 31, 2026, 05:15 PM
✓ Resolved
Fri, Jul 31, 2026, 05:15 PM
MINOR
Impact Level
1h 39m
Total Duration
3
Status Updates
Affected Components
WhatsApp MessagingRCS Messaging
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