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minor✓ Resolved
SMS Delivery Delays from Twilio Short Codes to Multiple Networks in United States
Status
resolved
Duration
2 hours
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Sep 9, 2026, 02:35 PM
This incident has been resolved.
monitoringWed, Sep 9, 2026, 01:26 PM
We have observed a recovery in SMS delivery from Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Sep 9, 2026, 12:41 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Sep 9, 2026, 12:34 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
8837dbc7-50b5-4c5d-a5c6-d55b9c8611af
External ID
9cv63gsjhk7f
🕐 Started
Wed, Sep 9, 2026, 12:34 PM
🔄 Last Updated
Wed, Sep 9, 2026, 02:35 PM
✓ Resolved
Wed, Sep 9, 2026, 02:35 PM
MINOR
Impact Level
2 hours
Total Duration
3
Status Updates
Affected Components
SMS Short Code, North America
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