minor✓ Resolved

SMS Delivery Delays from Twilio to Pelephone Israel

SendGrid•Wed, Sep 9, 2026, 02:50 AM

Status

resolved

Duration

5h 19m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Sep 9, 2026, 08:10 AM

This incident has been resolved.

monitoringWed, Sep 9, 2026, 05:54 AM

We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedWed, Sep 9, 2026, 03:58 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedWed, Sep 9, 2026, 02:56 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingWed, Sep 9, 2026, 02:50 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

86dd536b-bf0b-44e5-b8c0-24d392551fc5

External ID

6y5gj1lkrh36

🕐 Started

Wed, Sep 9, 2026, 02:50 AM

🔄 Last Updated

Wed, Sep 9, 2026, 08:10 AM

✓ Resolved

Wed, Sep 9, 2026, 08:10 AM

MINOR

Impact Level

5h 19m

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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