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minor✓ Resolved

SMS Delivery Delays from Twilio to Etisalat Egypt

Twilio•Tue, Jun 23, 2026, 06:42 AM
Status
resolved
Duration
5h 58m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 23, 2026, 12:40 PM
This incident has been resolved.
monitoringTue, Jun 23, 2026, 09:50 AM
We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, Jun 23, 2026, 07:50 AM
We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jun 23, 2026, 06:48 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Jun 23, 2026, 06:42 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
86493c83-4bd8-4286-9829-7776fb971742
External ID
cq71yj57t20b
🕐 Started
Tue, Jun 23, 2026, 06:42 AM
🔄 Last Updated
Tue, Jun 23, 2026, 12:40 PM
✓ Resolved
Tue, Jun 23, 2026, 12:40 PM
MINOR
Impact Level
5h 58m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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