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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

Twilio•Mon, Jul 6, 2026, 06:53 PM
Status
resolved
Duration
2h 27m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 6, 2026, 09:20 PM
This incident has been resolved.
monitoringMon, Jul 6, 2026, 07:13 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jul 6, 2026, 07:02 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jul 6, 2026, 06:53 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
863db9c3-092c-412d-b5c9-4312d8dbeef1
External ID
bmfztg7h04fv
🕐 Started
Mon, Jul 6, 2026, 06:53 PM
🔄 Last Updated
Mon, Jul 6, 2026, 09:20 PM
✓ Resolved
Mon, Jul 6, 2026, 09:20 PM
MINOR
Impact Level
2h 27m
Total Duration
3
Status Updates
Affected Components
SMS Short Code, North America
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