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minor✓ Resolved
Customers Unable to Update Certain Voice Configurations Via Console
Status
resolved
Duration
22 minutes
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Jun 18, 2026, 09:25 PM
This incident has been resolved.
investigatingThu, Jun 18, 2026, 09:12 PM
We are investigating an issue where customers can not apply certain Voice configurations via Console. When updating Voice Configurations, saving those new configurations via the console is not successful. We expect to provide another update in 60 minutes or as soon as more information becomes available
investigatingThu, Jun 18, 2026, 09:02 PM
Our monitoring systems have detected a potential issue with Updating Voice Configuration With SIP Trunk. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
861dc2f9-f892-456e-8c82-df5b41e59533
External ID
b31hwn12grcg
🕐 Started
Thu, Jun 18, 2026, 09:02 PM
🔄 Last Updated
Thu, Jun 18, 2026, 09:25 PM
✓ Resolved
Thu, Jun 18, 2026, 09:25 PM
MINOR
Impact Level
22 minutes
Total Duration
2
Status Updates
Affected Components
SIP Interface US1
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