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critical✓ Resolved
Login and Sync Issues
Status
resolved
Duration
1d 3h
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Apr 28, 2026, 06:00 PM
This incident has been resolved.
monitoringMon, Apr 27, 2026, 05:09 PM
Traffic levels have returned to normal and service performance has stabilized. We are continuing to monitor to ensure full recovery.
monitoringMon, Apr 27, 2026, 03:41 PM
Service has largely recovered, and we are continuing to monitor the situation closely. Some customers may still experience intermittent issues with login and syncing, including via CLI.
identifiedMon, Apr 27, 2026, 03:22 PM
We are seeing signs of recovery for the issue causing errors and increased latency across our services. Some customers may still experience intermittent failures or delays when logging in and syncing, including via CLI. Our teams continue to monitor the situation closely.
investigatingMon, Apr 27, 2026, 03:08 PM
Our teams continue to investigate an issue causing errors and increased latency across our services. Customers may experience failures or delays when logging in and syncing, including via CLI. We are actively working to identify the root cause and will provide further updates as more information becomes available.
investigatingMon, Apr 27, 2026, 02:54 PM
We are currently investigating an issue causing errors and increased latency across our services. Customers may experience failures or delays when logging in and syncing, including via CLI.
📊 TECHNICAL DETAILS
Internal ID
85e1c474-254f-43e6-a22d-2ad493b5ff6d
External ID
xjl9szb17mqh
🕐 Started
Mon, Apr 27, 2026, 02:54 PM
🔄 Last Updated
Tue, Apr 28, 2026, 06:00 PM
✓ Resolved
Tue, Apr 28, 2026, 06:00 PM
CRITICAL
Impact Level
1d 3h
Total Duration
5
Status Updates
Affected Components
1Password.com websiteSign inSign upSyncing items between your devicesSaving password and other itemsAccess to passwords and other itemsBillingAdmin consoleSSO (Single Sign On)Multi-factor Authentication (MFA)Command Line Interface (CLI)1Password ConnectService AccountsPartnership APIEvents API and ReportingItem SharingUser & Group Provisioning
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