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minor✓ Resolved
SMS Delivery Failures from a Subset of Twilio Long Codes to Bell Aliant Canada
Status
resolved
Duration
5h 20m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Aug 19, 2026, 03:01 PM
This incident has been resolved.
monitoringWed, Aug 19, 2026, 02:46 PM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Aug 19, 2026, 12:44 PM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Aug 19, 2026, 10:41 AM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Aug 19, 2026, 09:40 AM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
8551aa9a-11a7-4c14-b900-4494ac3516bf
External ID
kx8r1lyb54rk
🕐 Started
Wed, Aug 19, 2026, 09:40 AM
🔄 Last Updated
Wed, Aug 19, 2026, 03:01 PM
✓ Resolved
Wed, Aug 19, 2026, 03:01 PM
MINOR
Impact Level
5h 20m
Total Duration
4
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Long Code, North America
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