← Back to MongoDB Atlas History
minor✓ Resolved

DNS Resolution failures for public IP addresses within 31.89.0.0/24

MongoDB Atlas•
Status
resolved
Duration
1h 49m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
identified
We have identified the root cause and are working on backfilling those records with AWS support. We have also disabled that ip range for new clusters so moving forward this issue will not be hit for new AWS clusters.
investigating
We are investigating an issue with DNS resolution for public IP addresses within 31.89.0.0/24. We are engaging with AWS support to remediate the situation.

📊 TECHNICAL DETAILS

Internal ID
854ee7d4-07e9-40fd-9f85-d766b4a2cbdd
External ID
mlzl2k4dcqlt
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1h 49m
Total Duration
2
Status Updates
Affected Components
MongoDB Cloud
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we request generation of one.
0 / 100 requests100 more needed