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minor✓ Resolved

Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.

Zoom•
Status
resolved
Duration
1h 11m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
844796c7-23b7-4323-b20a-4fcaba49bd5f
External ID
zn4rzw901klb
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1h 11m
Total Duration
4
Status Updates
Affected Components
Provider Exchange
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