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minor✓ Resolved

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across APAC and Middle East & Africa

TwilioThu, Mar 5, 2026, 10:12 PM
Status
resolved
Duration
6h 13m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Mar 6, 2026, 04:25 AM
This incident has been resolved.
monitoringFri, Mar 6, 2026, 02:29 AM
We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringFri, Mar 6, 2026, 12:29 AM
We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Mar 5, 2026, 11:12 PM
We are continuing to experience SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 10:20 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 10:12 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available

📊 TECHNICAL DETAILS

Internal ID
83f10e4b-6470-4b52-aae8-891448e00bc9
External ID
w2qrrp934zb9
🕐 Started
Thu, Mar 5, 2026, 10:12 PM
🔄 Last Updated
Fri, Mar 6, 2026, 04:25 AM
✓ Resolved
Fri, Mar 6, 2026, 04:25 AM
MINOR
Impact Level
6h 13m
Total Duration
5
Status Updates
Affected Components
SMS, APACSMS, Middle East & Africa
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