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critical✓ Resolved

Disrupted JIRA availability in US East

Jira•Thu, Sep 3, 2026, 03:57 PM
Status
resolved
Duration
1h 7m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Sep 3, 2026, 05:05 PM
This incident has been resolved.
monitoringThu, Sep 3, 2026, 04:35 PM
Our teams have taken mitigation steps to reduce the impact and recovery among affected customers began at 16:15 UTC. We continue to investigate the root cause of the issue, and will share additional updates here as more information is available.
investigatingThu, Sep 3, 2026, 03:57 PM
We are actively investigating reports of a service disruption affecting JIRA customers in US East. We will share updates here as more information is available.

📊 TECHNICAL DETAILS

Internal ID
83963fa4-14a7-4062-97c2-80fe02f5b982
External ID
ws0393rxcgyl
🕐 Started
Thu, Sep 3, 2026, 03:57 PM
🔄 Last Updated
Thu, Sep 3, 2026, 05:05 PM
✓ Resolved
Thu, Sep 3, 2026, 05:05 PM
CRITICAL
Impact Level
1h 7m
Total Duration
2
Status Updates
Affected Components
Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
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