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minor✓ Resolved
SMS Delivery Report Delays When Sending to Telstra Network in Australia
Status
resolved
Duration
4h 41m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Feb 10, 2026, 06:05 AM
This incident has been resolved.
monitoringTue, Feb 10, 2026, 04:02 AM
We are observing recovery in SMS delivery delays when sending messages to Telstra Network in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Feb 10, 2026, 02:29 AM
We are experiencing delays in receiving message delivery reports when sending to Telstra Network in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Feb 10, 2026, 02:28 AM
We are experiencing delays in receiving message delivery reports when sending to Telstra Network in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
investigatingTue, Feb 10, 2026, 01:28 AM
We are experiencing delays in receiving message delivery reports when sending to Telstra Network in Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Feb 10, 2026, 01:23 AM
Our monitoring systems have detected a potential issue with SMS delivery report delays from Twilio to Telstra Network in Australia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
📊 TECHNICAL DETAILS
Internal ID
838b90d3-62ff-494f-80a0-7d2d11458853
External ID
sqwg7n0cq94v
🕐 Started
Tue, Feb 10, 2026, 01:23 AM
🔄 Last Updated
Tue, Feb 10, 2026, 06:05 AM
✓ Resolved
Tue, Feb 10, 2026, 06:05 AM
MINOR
Impact Level
4h 41m
Total Duration
5
Status Updates
Affected Components
SMS, APAC
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