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minor✓ Resolved

Customer's Unable to Create New Requests for Hosting and Porting

Twilio•
Status
resolved
Duration
1h 53m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
We are no longer experiencing an issue where porting and hosting request creation is not operational. This incident has been resolved.
monitoring
We are observing recovery of the issue where porting and hosting request creation is not operational . We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
identified
Our engineers have identified the issue where porting and hosting request creation is not operational and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with Customer's unable to create new requests for hosting / porting. Potential failures when attempting to sign existing requests. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
82e9cdd9-c2a8-4567-8c96-f0b127650073
External ID
d5mvyn2zjvwz
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1h 53m
Total Duration
4
Status Updates
Affected Components
PHONE NUMBERS
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