← Back to Amplitude History
major✓ Resolved

Slow Loading for Web App Features in the EU Region

AmplitudeMon, Jul 13, 2026, 07:53 AM
Status
resolved
Duration
46 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 13, 2026, 08:40 AM
This incident has been resolved.
monitoringMon, Jul 13, 2026, 08:20 AM
We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.
investigatingMon, Jul 13, 2026, 07:56 AM
We are continuing to investigate this issue.
investigatingMon, Jul 13, 2026, 07:53 AM
We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

📊 TECHNICAL DETAILS

Internal ID
8257bff6-2aaf-41cd-a690-0fd4ac7af90c
External ID
x5mhkxl66k88
🕐 Started
Mon, Jul 13, 2026, 07:53 AM
🔄 Last Updated
Mon, Jul 13, 2026, 08:40 AM
✓ Resolved
Mon, Jul 13, 2026, 08:40 AM
MAJOR
Impact Level
46 minutes
Total Duration
3
Status Updates
Affected Components
Web ApplicationWeb ApplicationWeb ApplicationGuides & SurveysSession Replay
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed