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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Zamtel Zambia

Twilio•
Status
resolved
Duration
6h 20m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.
monitoring
We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
803838c1-8649-473f-b51c-1361e7429098
External ID
psxknfmjrzt8
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
6h 20m
Total Duration
5
Status Updates
Affected Components
SMS, Middle East & Africa
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