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major✓ Resolved

SSO Login Issues with the Segment App

Segment•Thu, Sep 10, 2026, 02:28 PM
Status
resolved
Duration
1h 12m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Sep 10, 2026, 03:40 PM
This incident has been resolved.
identifiedThu, Sep 10, 2026, 03:27 PM
The root cause of the issue with SSO login has been identified and we are working on a fix.
investigatingThu, Sep 10, 2026, 02:28 PM
We are actively investigating an issue in which some customers are unable to login to the Segment app via SSO.

📊 TECHNICAL DETAILS

Internal ID
7f0872cf-8003-42b9-bfb9-0282496136b2
External ID
bqwq102tmhc6
🕐 Started
Thu, Sep 10, 2026, 02:28 PM
🔄 Last Updated
Thu, Sep 10, 2026, 03:40 PM
✓ Resolved
Thu, Sep 10, 2026, 03:40 PM
MAJOR
Impact Level
1h 12m
Total Duration
2
Status Updates
Affected Components
Web Interface (US)
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