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minor✓ Resolved

SMS Delivery Delays from Twilio to MTS Russia

Twilio•Tue, Jun 30, 2026, 05:00 AM
Status
resolved
Duration
14h 14m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 30, 2026, 07:15 PM
This incident has been resolved.
monitoringTue, Jun 30, 2026, 05:09 PM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Jun 30, 2026, 12:02 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Jun 30, 2026, 08:01 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Jun 30, 2026, 06:01 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Jun 30, 2026, 05:00 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
7e81913c-1df3-46cb-9303-b21bc0451dbd
External ID
htlr9k71dr17
🕐 Started
Tue, Jun 30, 2026, 05:00 AM
🔄 Last Updated
Tue, Jun 30, 2026, 07:15 PM
✓ Resolved
Tue, Jun 30, 2026, 07:15 PM
MINOR
Impact Level
14h 14m
Total Duration
5
Status Updates
Affected Components
SMS, Europe
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