minor✓ Resolved

SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

SendGrid•2026-10-06 08:21 UTC

Status

resolved

Duration

2h 33m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-06 10:55 UTC

This incident has been resolved.

monitoring2026-10-06 09:06 UTC

We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-06 08:21 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

7dd155a5-25a8-4fc1-bf8f-d102255b4c19

External ID

5n21f7ycd8bd

🕐 Started

2026-10-06 08:21 UTC

🔄 Last Updated

2026-10-06 10:55 UTC

✓ Resolved

2026-10-06 10:55 UTC

MINOR

Impact Level

2h 33m

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed