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major✓ Resolved

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OpenAI•Tue, Jul 21, 2026, 10:36 AM
Status
resolved
Duration
6d 8h
Updates
14
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 27, 2026, 07:05 PM
This incident has been resolved.
investigatingMon, Jul 27, 2026, 04:52 PM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
investigatingMon, Jul 27, 2026, 02:04 PM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
resolvedWed, Jul 22, 2026, 02:50 AM
All impacted services have now fully recovered.
monitoringTue, Jul 21, 2026, 03:15 PM
We have applied the mitigation and are monitoring the recovery.
monitoringTue, Jul 21, 2026, 02:37 PM
We have applied the mitigation and are monitoring the recovery.
identifiedTue, Jul 21, 2026, 02:04 PM
We are still implementing the mitigation.
identifiedTue, Jul 21, 2026, 01:38 PM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
investigatingTue, Jul 21, 2026, 01:31 PM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
investigatingTue, Jul 21, 2026, 12:57 PM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
investigatingTue, Jul 21, 2026, 12:25 PM
We are investigating the issue for the listed services.
investigatingTue, Jul 21, 2026, 12:22 PM
We are investigating the issue for the listed services.
investigatingTue, Jul 21, 2026, 12:20 PM
We are investigating the issue for the listed services.
monitoringTue, Jul 21, 2026, 11:29 AM
We have applied the mitigation and are monitoring the recovery.
identifiedTue, Jul 21, 2026, 10:36 AM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

📊 TECHNICAL DETAILS

Internal ID
7d5a31aa-cd2e-421b-8d19-2c0dc8887bc6
External ID
01KY23YCPJ9M5BFFT6ZHKQE9MP
🕐 Started
Tue, Jul 21, 2026, 10:36 AM
🔄 Last Updated
Mon, Jul 27, 2026, 07:05 PM
✓ Resolved
Mon, Jul 27, 2026, 07:05 PM
MAJOR
Impact Level
6d 8h
Total Duration
14
Status Updates
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