← Back to Twilio History
minor✓ Resolved
SMS Delivery Delays from Twilio to MTN Zambia
Status
resolved
Duration
4h 15m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Mar 13, 2026, 06:55 PM
This incident has been resolved.
monitoringFri, Mar 13, 2026, 05:10 PM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Mar 13, 2026, 03:32 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is continuing to actively investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Mar 13, 2026, 02:40 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
7c59111d-7f83-4dc8-92f7-0b40954a39d4
External ID
8s108kw6ngjp
🕐 Started
Fri, Mar 13, 2026, 02:40 PM
🔄 Last Updated
Fri, Mar 13, 2026, 06:55 PM
✓ Resolved
Fri, Mar 13, 2026, 06:55 PM
MINOR
Impact Level
4h 15m
Total Duration
3
Status Updates
Affected Components
SMS, Middle East & Africa
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed