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minor✓ Resolved

SMS Delivery Delays from Twilio to Orange Cameroon

Twilio•Tue, Apr 28, 2026, 08:53 PM
Status
resolved
Duration
12h 17m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Apr 29, 2026, 09:10 AM
This incident has been resolved.
monitoringWed, Apr 29, 2026, 07:00 AM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Apr 29, 2026, 03:57 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedTue, Apr 28, 2026, 11:57 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Apr 28, 2026, 09:56 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Apr 28, 2026, 08:56 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Apr 28, 2026, 08:53 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
7b272715-150b-4bd2-ab7e-456d8e959855
External ID
xfbygc0vj207
🕐 Started
Tue, Apr 28, 2026, 08:53 PM
🔄 Last Updated
Wed, Apr 29, 2026, 09:10 AM
✓ Resolved
Wed, Apr 29, 2026, 09:10 AM
MINOR
Impact Level
12h 17m
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
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