Enterprise Application Access (EAA) Issues

This incident has been resolved.

We have rolled back a release which we believe may have caused this issue as of 20:55 UTC on March 5, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000xVZ9XCAW. We will continue to monitor to ensure that the impact has been fully mitigated.

We are investigating an emerging issue with Enterprise Application Access (EAA) related to issues while modifying existing third-party IdPs. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000xVZ9XCAW. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.