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none✓ Resolved

Enterprise & Education Chat Errors

OpenAI•Fri, Jul 31, 2026, 09:04 AM
Status
resolved
Duration
26 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 31, 2026, 09:30 AM
This incident has been resolved.
monitoringFri, Jul 31, 2026, 09:06 AM
The issue has been mitigated.
identifiedFri, Jul 31, 2026, 09:05 AM
We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.
identifiedFri, Jul 31, 2026, 09:04 AM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

📊 TECHNICAL DETAILS

Internal ID
7a21f97e-0367-4f4f-816e-2352a37278c7
External ID
01KYVPNEY9736Z04D3X1NSFFF9
🕐 Started
Fri, Jul 31, 2026, 09:04 AM
🔄 Last Updated
Fri, Jul 31, 2026, 09:30 AM
✓ Resolved
Fri, Jul 31, 2026, 09:30 AM
NONE
Impact Level
26 minutes
Total Duration
3
Status Updates
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