none✓ Resolved

Enterprise & Education Chat Errors

OpenAI•2026-07-31 09:04 UTC

Status

resolved

Duration

26 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-07-31 09:30 UTC

This incident has been resolved.

monitoring2026-07-31 09:06 UTC

The issue has been mitigated.

identified2026-07-31 09:05 UTC

We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.

identified2026-07-31 09:04 UTC

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

📊 TECHNICAL DETAILS

Internal ID

7a21f97e-0367-4f4f-816e-2352a37278c7

External ID

01KYVPNEY9736Z04D3X1NSFFF9

🕐 Started

2026-07-31 09:04 UTC

🔄 Last Updated

2026-07-31 09:30 UTC

✓ Resolved

2026-07-31 09:30 UTC

NONE

Impact Level

26 minutes

Total Duration

Status Updates

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