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major✓ Resolved

Degraded Support Case Submission

Vercel•Tue, Mar 31, 2026, 01:10 PM
Status
resolved
Duration
19 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 31, 2026, 01:30 PM
This incident has been resolved.
monitoringTue, Mar 31, 2026, 01:16 PM
Support case submission has been confirmed to be functioning normally. We will share updates as they become available.
monitoringTue, Mar 31, 2026, 01:16 PM
A fix has been implemented and we are monitoring the results. We will share updates as they become available.
investigatingTue, Mar 31, 2026, 01:10 PM
We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.

📊 TECHNICAL DETAILS

Internal ID
79fbb01c-0dc5-4417-9ce0-7aab2c81ba08
External ID
9ks3dc1z7th0
🕐 Started
Tue, Mar 31, 2026, 01:10 PM
🔄 Last Updated
Tue, Mar 31, 2026, 01:30 PM
✓ Resolved
Tue, Mar 31, 2026, 01:30 PM
MAJOR
Impact Level
19 minutes
Total Duration
3
Status Updates
Affected Components
Support Center
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