← Back to Twilio History
minor✓ Resolved
SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United States
Status
resolved
Duration
4h 14m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSun, May 10, 2026, 04:35 PM
This incident has been resolved.
identifiedSun, May 10, 2026, 03:27 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, May 10, 2026, 01:22 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, May 10, 2026, 12:21 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
7939fd8d-f12c-400e-8913-59ddc20df7fa
External ID
l55hjhxkbzd0
🕐 Started
Sun, May 10, 2026, 12:21 PM
🔄 Last Updated
Sun, May 10, 2026, 04:35 PM
✓ Resolved
Sun, May 10, 2026, 04:35 PM
MINOR
Impact Level
4h 14m
Total Duration
3
Status Updates
Affected Components
SMS Short Code, North America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed