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minor✓ Resolved

SMS Delivery Failures from Twilio to Tigo Bolivia

Twilio•Wed, Jul 1, 2026, 08:56 PM
Status
resolved
Duration
5d 1h
Updates
15
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 6, 2026, 10:05 PM
This incident has been resolved.
monitoringSun, Jul 5, 2026, 11:34 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoringSat, Jul 4, 2026, 11:26 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoringSat, Jul 4, 2026, 07:26 AM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringFri, Jul 3, 2026, 11:25 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringFri, Jul 3, 2026, 07:24 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Jul 3, 2026, 05:18 PM
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 3, 2026, 06:45 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedThu, Jul 2, 2026, 02:44 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedThu, Jul 2, 2026, 05:41 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedThu, Jul 2, 2026, 01:41 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 11:40 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 10:40 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 10:03 PM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 09:02 PM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jul 1, 2026, 08:56 PM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
788b44ed-278c-4b90-87fb-3d32a21b8fb2
External ID
fk6z3jnfsvlz
🕐 Started
Wed, Jul 1, 2026, 08:56 PM
🔄 Last Updated
Mon, Jul 6, 2026, 10:05 PM
✓ Resolved
Mon, Jul 6, 2026, 10:05 PM
MINOR
Impact Level
5d 1h
Total Duration
15
Status Updates
Affected Components
SMS, Latin America
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