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none✓ Resolved

Service Degradation Affecting Email in Zoom Contact Center Services in North America

Zoom•Fri, Sep 4, 2026, 05:46 PM
Status
resolved
Duration
9 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Sep 4, 2026, 05:55 PM
This incident has been resolved.
monitoringFri, Sep 4, 2026, 05:46 PM
On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.

📊 TECHNICAL DETAILS

Internal ID
786ba700-7198-4df3-a16b-ef6161bcc21f
External ID
vltmv6hrt53l
🕐 Started
Fri, Sep 4, 2026, 05:46 PM
🔄 Last Updated
Fri, Sep 4, 2026, 05:55 PM
✓ Resolved
Fri, Sep 4, 2026, 05:55 PM
NONE
Impact Level
9 minutes
Total Duration
1
Status Updates
Affected Components
Zoom Contact CenterEmail (Inbound/Outbound)
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