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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Long Codes and Short Codes to Liberty Mobile Puerto Rico

Twilio•Fri, Jul 10, 2026, 07:56 AM
Status
resolved
Duration
5h 38m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 10, 2026, 01:35 PM
This incident has been resolved.
monitoringFri, Jul 10, 2026, 10:59 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Jul 10, 2026, 08:58 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jul 10, 2026, 07:56 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
785e9206-3702-4943-b73e-77aaa85f27a1
External ID
bbgyf4lt3nx3
🕐 Started
Fri, Jul 10, 2026, 07:56 AM
🔄 Last Updated
Fri, Jul 10, 2026, 01:35 PM
✓ Resolved
Fri, Jul 10, 2026, 01:35 PM
MINOR
Impact Level
5h 38m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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