minor✓ Resolved

Customers unable to create Access and Device Enrollment policies via the Dashboard and API

Cloudflare•2026-07-22 18:35 UTC

Status

resolved

Duration

1h 5m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-07-22 19:40 UTC

This incident has been resolved.

monitoring2026-07-22 19:02 UTC

A fix has been implemented and we are monitoring the results.

identified2026-07-22 18:35 UTC

Cloudflare engineering is investigating an issue preventing customers from creating new Access and Device Enrollment policies in the Zero Trust Dashboard and via API. 

This is not impacting any authentication or policy enforcement services.

📊 TECHNICAL DETAILS

Internal ID

77edb18b-9c18-4fe7-a5cc-5ddbe0ad643d

External ID

2zm98rdd8fl3

🕐 Started

2026-07-22 18:35 UTC

🔄 Last Updated

2026-07-22 19:40 UTC

✓ Resolved

2026-07-22 19:40 UTC

MINOR

Impact Level

1h 5m

Total Duration

Status Updates

Affected Components

Access

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