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minor✓ Resolved
SMS Delivery Delays to Viva Network in the Dominican Republic
Status
resolved
Duration
8h 7m
Updates
1
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Jan 28, 2026, 02:25 AM
This incident has been resolved.
investigatingTue, Jan 27, 2026, 06:17 PM
We are experiencing SMS delivery delays when sending messages to Viva Network in the Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
76414bdb-5211-4a7d-afe3-f8958b1981d4
External ID
k8hx4mjljtrc
🕐 Started
Tue, Jan 27, 2026, 06:17 PM
🔄 Last Updated
Wed, Jan 28, 2026, 02:25 AM
✓ Resolved
Wed, Jan 28, 2026, 02:25 AM
MINOR
Impact Level
8h 7m
Total Duration
1
Status Updates
Affected Components
SMS, Latin America
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