We have detected an issue.

This incident has been resolved.

A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-09-16_-_Elevated_Errors_on_US-5_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-09-16_-_Elevated_Errors_on_US-5_Public_Cloud_Environment.pdf)

Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

The Auth0 Engineering team has applied the mitigation and observed the service is restoring. We're monitoring the environment to ensure stability.

We are continuing to investigate the issue and will provide further updates with changes in the incident status as our mitigation efforts progress.

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.