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major✓ Resolved

Issues with Microsoft Teams notifications for Opsgenie customers

Opsgenie•Thu, Aug 27, 2026, 10:26 AM
Status
resolved
Duration
6d 19h
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Sep 3, 2026, 06:16 AM
This incident has been resolved.
identifiedWed, Sep 2, 2026, 10:17 AM
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
identifiedTue, Sep 1, 2026, 10:16 AM
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
identifiedMon, Aug 31, 2026, 10:29 AM
Our teams continue to work with our partners, towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
identifiedFri, Aug 28, 2026, 10:38 AM
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 72 hours or sooner if we have a material update.
identifiedThu, Aug 27, 2026, 10:26 AM
On August 19, 2026, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie standalone customers. The root cause has been identified and our teams are working with our partners to resolve this issue. This issue does not impact Jira Service Management Operations customers. We will provide the next update in 24 hours.

📊 TECHNICAL DETAILS

Internal ID
757e2b96-73a6-4849-be5e-3d976faf975d
External ID
2c1bx0zpvmws
🕐 Started
Thu, Aug 27, 2026, 10:26 AM
🔄 Last Updated
Thu, Sep 3, 2026, 06:16 AM
✓ Resolved
Thu, Sep 3, 2026, 06:16 AM
MAJOR
Impact Level
6d 19h
Total Duration
5
Status Updates
Affected Components
Outgoing Integration FlowOutgoing Integration Flow
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