minor✓ Resolved

SMS Delivery Delays from Twilio to Banglalink Bangladesh

SendGrid•2026-10-03 11:07 UTC

Status

resolved

Duration

8h 42m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-03 19:50 UTC

This incident has been resolved.

monitoring2026-10-03 18:03 UTC

We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-03 14:14 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigating2026-10-03 12:13 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-03 11:07 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

7577bf00-c245-445e-abc2-f28aeb431dc6

External ID

4cpj9bc745k8

🕐 Started

2026-10-03 11:07 UTC

🔄 Last Updated

2026-10-03 19:50 UTC

✓ Resolved

2026-10-03 19:50 UTC

MINOR

Impact Level

8h 42m

Total Duration

Status Updates

Affected Components

SMS, APAC

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed