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minor✓ Resolved

SMS Delivery Delays From a Subset of Twilio Short Codes to Verizon United States

Twilio•Fri, Jun 5, 2026, 02:34 AM
Status
resolved
Duration
13h 45m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 5, 2026, 04:20 PM
This incident has been resolved.
monitoringFri, Jun 5, 2026, 02:09 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 5, 2026, 09:51 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedFri, Jun 5, 2026, 05:39 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Jun 5, 2026, 03:39 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 5, 2026, 02:38 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jun 5, 2026, 02:34 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
75696c38-f2d5-4c70-93f6-e282b9c40fca
External ID
msr6bcbhtw4x
🕐 Started
Fri, Jun 5, 2026, 02:34 AM
🔄 Last Updated
Fri, Jun 5, 2026, 04:20 PM
✓ Resolved
Fri, Jun 5, 2026, 04:20 PM
MINOR
Impact Level
13h 45m
Total Duration
6
Status Updates
Affected Components
SMS Short Code, North America
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