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minor✓ Resolved
SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States
Status
resolved
Duration
2 days
Updates
14
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, May 21, 2026, 10:35 PM
This incident has been resolved.
monitoringThu, May 21, 2026, 11:15 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringThu, May 21, 2026, 03:13 AM
We have observed a recovery in SMS delivery from Twilio to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringWed, May 20, 2026, 11:10 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, May 20, 2026, 09:09 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, May 20, 2026, 08:06 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoringWed, May 20, 2026, 08:04 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringWed, May 20, 2026, 12:03 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringWed, May 20, 2026, 08:03 AM
We have observed a recovery in SMS delivery from Twilio to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, May 20, 2026, 06:02 AM
We have observed a recovery in SMS delivery from Twilio to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, May 20, 2026, 05:47 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, May 20, 2026, 01:47 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, May 19, 2026, 11:46 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, May 19, 2026, 10:46 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, May 19, 2026, 10:35 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
74f8ad6c-cf77-4afe-99ff-5b55c2e7456b
External ID
pkh8hxrt93jz
🕐 Started
Tue, May 19, 2026, 10:35 PM
🔄 Last Updated
Thu, May 21, 2026, 10:35 PM
✓ Resolved
Thu, May 21, 2026, 10:35 PM
MINOR
Impact Level
2 days
Total Duration
14
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
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