minor✓ Resolved

SMS Delivery Delays from Twilio to Orange Belgium

Twilio•2026-09-15 11:44 UTC

Status

resolved

Duration

4h 16m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-15 16:00 UTC

This incident has been resolved.

monitoring2026-09-15 13:53 UTC

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-09-15 12:51 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-09-15 11:50 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-09-15 11:44 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

745fe0bc-c639-440c-ac7e-f092f1fa395a

External ID

ys5q6z898wv4

🕐 Started

2026-09-15 11:44 UTC

🔄 Last Updated

2026-09-15 16:00 UTC

✓ Resolved

2026-09-15 16:00 UTC

MINOR

Impact Level

4h 16m

Total Duration

Status Updates

Affected Components

SMS, Europe

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