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minor✓ Resolved

Elevated API latency

Clerk•
Status
resolved
Duration
1h 45m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
API performance has remained stable following mitigation. This incident has been resolved.
monitoring
Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.
identified
We identified elevated traffic affecting the Backend API and user-related requests, causing increased latency and intermittent failures. We've applied mitigation and are monitoring its effect. We'll provide another update once we confirm service stability.
investigating
We're investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may see slow responses when loading user and organization data. Our team is looking into it and will post another update once we have more information.

📊 TECHNICAL DETAILS

Internal ID
7442c74f-80a7-43e1-8a58-2f9640559f4b
External ID
01M1C1MY1NGFDMHZSREESJWK59
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1h 45m
Total Duration
4
Status Updates
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