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minor✓ Resolved

SMS Delivery Receipt Delays from Twilio to Tinkoff Mobile Russia

Twilio•Tue, Jun 23, 2026, 07:18 AM
Status
resolved
Duration
4h 11m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 23, 2026, 11:30 AM
This incident has been resolved.
monitoringTue, Jun 23, 2026, 09:20 AM
We have observed a recovery in SMS delivery receipts from Twilio to Tinkoff Mobile network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jun 23, 2026, 08:30 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tinkoff Mobile network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jun 23, 2026, 07:20 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tinkoff Mobile network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Jun 23, 2026, 07:18 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tinkoff Mobile network subscribers in Russia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
7433c461-eb40-4587-b5a5-2714e26c9eb8
External ID
xv2y37hbxh5x
🕐 Started
Tue, Jun 23, 2026, 07:18 AM
🔄 Last Updated
Tue, Jun 23, 2026, 11:30 AM
✓ Resolved
Tue, Jun 23, 2026, 11:30 AM
MINOR
Impact Level
4h 11m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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