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minor✓ Resolved

SMS Delivery Failures from Brazil to a Subset of Twilio Short Codes

Twilio•Mon, Jun 15, 2026, 03:32 PM
Status
resolved
Duration
5h 53m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 15, 2026, 09:25 PM
This incident has been resolved.
monitoringMon, Jun 15, 2026, 06:36 PM
We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringMon, Jun 15, 2026, 04:36 PM
We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Jun 15, 2026, 03:32 PM
Twilio customers may be experiencing SMS delivery failures from Brazil to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
740155dd-6cfa-47e4-923f-3b36bc014112
External ID
2z162qb7mj3d
🕐 Started
Mon, Jun 15, 2026, 03:32 PM
🔄 Last Updated
Mon, Jun 15, 2026, 09:25 PM
✓ Resolved
Mon, Jun 15, 2026, 09:25 PM
MINOR
Impact Level
5h 53m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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